Transform operations through service excellence

By Quest International

Delivering the ultimate customer experience is critical for any medical device manufacturer. Many companies have adopted a service excellence approach, providing an onramp to rapidly and costeffectively achieve the ultimate customer experience. So what is service excellence? Pasha Arshadi, vice-president of global service solutions at Quest International, a service excellence delivery partner for global manufacturers in the healthcare space for nearly 40 years, explains just that.

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