Scott Herskovitz: Qosina provides complimentary samples on most of our components, so engineers can test them during prototyping, and research and development. For example, we have over 5,000 SKUs in stock in our warehouse, and we can supply our customers with one piece for review, 100 pieces for sampling and prototyping or thousands of pieces for production.
Customers purchase from Qosina to eliminate the cost of tooling their own components and to receive immediate delivery from inventory. If a customer needs an item that is not a stock product in our catalogue, they don't have to develop it from scratch. We will work to develop the part to the customer's exact specifications. A slight alteration of an existing mould can be a cost-effective way to create a new part to meet customer requirements.
We also know our customers' time is valuable, so we want to help them efficiently manage their production system. We offer many solutions for supply chain management, and one such tool is the kanban blanket order. Our customers can receive quantity discounts, their components are released when they need them, and because the inventory stays in our warehouse until the customer is ready, they have more space in their facility for increased efficiency. With kanban, inventory levels align with actual consumption.
Qosina's mission is to provide the best customer experience possible by helping our customers find, order, and receive quality medical components quickly and accurately. We strive to understand their business needs and be their partner in growth. We also support innovation by helping medical device engineers get their products to market faster and more efficiently.
As a medical device distributor, we have a responsibility to our customers to stay on top of industry regulations and standards, and to be especially focused on quality and safety.
An example of this is our commitment to the ISO 80369 series of standards. These guidelines were created to improve patient safety and reduce the risk of small-bore misconnections used in liquid and gas healthcare applications. When the standards were introduced a few years ago, we knew our customers were relying on us to offer products that were not only ISO 80369-compliant, but to also closely monitor this everchanging set of regulations and stay current. And that's exactly what we did. We carry a line of ISO 80369-compliant products called ENFit and NRFit, which include connectors, caps, stopcocks, syringes, needles and filters, and we continue to introduce new products as the standards evolve.
Moving products to market is rarely easy. We understand our customers' go-to-market challenges, so we want to help them get their product ahead of the competition as quickly and efficiently as possible. We offer a number of vital tools and cost-effective solutions to reduce their time to market. Our product development engineering team helps our customers run a material they have already specified in our tooling, adjust a stock design to suit their application, and quote secondary operations and partial assemblies - all free of charge. And we're happy to assist companies of all sizes with projects of any scope.
We've also just launched our new interactive catalogue of 3D CAD models, which now enables our customers to instantly download configurable 3D-drawings of our components directly from our website. Customers can choose from over 100 file formats to download their component as a native CAD file, or they can use the interactive 3D PDF datasheet and share it with non-CAD team members.
We will continue to add products to this catalogue; launching this programme is in direct response to customer requests, and we're happy to offer them this new complimentary service.
In addition, as I mentioned earlier, Qosina offers free samples of our products for evaluation and testing. We know that sampling is essential to the design and development process. Customers want to experiment with many different products while determining what to spec into a design. From sizes and colours to materials and pricing, all are considered to be pivotal to the decision-making process. Our samples are perfect for building prototypes, testing different sterilisation methods and validating bonding agents.
We want to be the one-stop source for our customers. By streamlining their vendors and using only Qosina, they avoid the hassle of having several different sources for one project. Also, with one vendor, they can set up second sources from different manufacturing facilities at the same time to ensure a completely secure supply chain. They can also reduce overhead costs by consolidating purchases and suppliers with one order.
Additionally, we support our customers' questions and concerns with a full documentation packet, which includes safety data sheets, technical data sheets, and compatibility information to ensure they are qualifying the appropriate material for their projects and complying with government regulations. We realise our customers are working on multiple projects simultaneously, so we make this data readily available, which allows them to focus on other aspects of their project.
Soon, we plan to make this documentation available on our website for most of our medical products. Customers will be able to access the documents and download them on demand.
We've been told by medical device engineers that our catalogue is the authoritative component resource guide. Our first catalogue, which was a four-page flyer, was printed in the early 1980s shortly after the company was founded. At that time, our product offering consisted of fewer than 100 components. The first product we sold was the slide clamp, which remains one of our most popular items today. As Qosina grew, our catalogue evolved as well. Our 2018 catalogue includes more than 500 pages of full-scale illustrations on a 1cm grid and over 150 new parts. Readers can conveniently search the catalogue by category or function to locate the appropriate product for any application.
Our catalogue and product offering may have changed significantly during our 38-year history, but our integrity, highquality products and dedication to our customers has remained the same.
By the time this article is published, we will have just launched our brand-new website. When developing the new site, our primary objective was to create a more interactive and meaningful customer experience. We've added new features to improve navigation and provide easier access to our products and services. We worked hard to make the new site fresh and modern, but more importantly, we filled it with valuable content and tools our customers can use. We hope they will have an enhanced experience - from the medical device development process to ordering production quantities.
The new features include more streamlined menus; downloadable resource documentation, including the CAD drawings; and more informative content and landing pages.
Qosina's marketing team is always conducting market research to identify our customers' needs. We want to know what our customers want, and how they feel about our products and services. We also want to learn about problems they may have and develop useful, thoughtful solutions. Customer feedback will help us make decisions on how to direct our future marketing efforts. We pride ourselves on having a business culture that is built around our customers' needs, and we are happy to be their trusted supplier
Qosina will be exhibiting at the Compamed trade show at stand 8AL16, showcasing our vast array of medical OEM components. We'll also have our knowledgeable sales and product development team on hand to answer any questions about our product offering.